Terms & Conditions

Shipping:

  • In stock items will ship within 1 to 2 business days.
  • Backordered items will ship within 5 to 7 business days.
  • Personalized items will ship within 5 to 7 business days.
  • All orders placed at michaelgarman.com or by calling Michael Garman Productions® or The Michael Garman Museum & Gallery® ship from Colorado Springs, Colorado, USA.
  • All shipping rates listed on our website are for Fed Ex Ground Delivery®.
  • Any customer wishing to use a shipping method other than Fed Ex Ground Delivery® must call us prior to placing their order.

Damages, Exchanges, and Refunds:

  • If an item that we shipped directly to a customer arrives broken, please call or email immediately: 719-471-1600 or sales@michaelgarman.com .
  • We allow up to fourteen days from receipt of shipment for a customer to report any damage incurred in shipping.
  • We recommend that you open your package immediately upon receipt and inspect your purchases.
  • We are not liable for damage incurred during the shipment of any item that is not in its original packaging.
  • We are not liable for damage reported more than 14 days after receipt of an order.
  • Items may be exchanged or returned within 14 days after receipt for a full refund minus original shipping charges, as long as the item is received in new resalable condition.